PRIVACY POLICY

Last updated on 4/5/24.

Kelly Wills Nutrition ("Website"), located at www.kellywillsnutrition.com, is owned and operated by Kelly Wills Nutrition, and is governed by the following Privacy Policy.

We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used.

This Privacy Policy applies to information we collect:

  • On the Website.

  • In email and other electronic messages between you and the Website.

  • When you interact with us on other platforms or through advertising, if there is a link to this Privacy Policy.

This Privacy Policy does not apply to:

  • Information we collect offline, unless we have specifically indicated the applicability of the Privacy Policy to that information, or

  • Information collected by third parties.

Please carefully review this Privacy Policy so you understand how we may use your personal information. If you do not agree with this Privacy Policy, your choice is to not use the Website. By accessing the Website, you are agreeing to the terms set forth in this Privacy Policy.

From time to time, we may make changes to this Privacy Policy. If you continue to use the Website after such changes are made, it will be considered your acceptance of the changes.

WEBSITE IS NOT INTENDED FOR USE OF CHILDREN UNDER 16

The Website is intended for users over the age of 16. If you are under the age of 16, you should cease using the Website. No one under age 16 should provide any information through the Website.

We do not knowingly collect information from any individual under the age of 16. If we learn that we have collected or received information from an individual under the age of 16, without the verified consent of a parent, we will immediately delete the information. If you believe we have unknowingly collected information from an individual under the age of 16, please contact us at admin@kellywillsnutrition.com.

INFORMATION WE MAY COLLECT

We collect information from and about the users of the Website, including:

  • Personal Information: We may collect personal information, which is defined as information that would personally identify you, such as your name and email address. Under certain location-based rights, such as GDPR, this is synonymous with personal data.

  • Non-identifying Information: We may collect information about you, but does not identify you personally, such as your browsing habits.

  • Technical Information: We may collect information about the technology you are using to access the Website, such as your internet connection, browser, and other usage details.

SENSITIVE PERSONAL INFORMATION

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, sexual orientation, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

HOW WE COLLECT INFORMATION

Information You Voluntarily Submit to the Website

We may collect personal information if you voluntarily submit it to the Website, including, but not limited to:

  • Making a contribution to the website, such as leaving a comment or rating

  • Subscribing to a newsletter or providing your email address to obtain a free resource

  • Submitting correspondence to us, such as entering your information into a contact form

  • Entering transactions with the Website

  • Creating a user profile, which allows you to establish a username and profile

Information We Collect from Others

We may receive information about you from other sources. For example, if you use third-party software through the site, they may transfer information to us for fulfillment.

Automatically Collected Information

We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked, or details related to your Website visit.

This automatically collected information does not include personal information, but we may maintain it or associate it with personal information we collect. This helps us improve our Website.

Cookies

We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.

The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, and customize Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third parties, as described herein.

You may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if you deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.

Other Tracking Technologies

Some content or applications, including advertising, on the Website are served by third parties, including advertisers, ad networks, or content providers. These third parties may use cookies (alone or in conjunction with web beacons) to collect information about your use of the Website. This may be used to provide interest-based advertising. More information is listed below in the section on Advertising.

HOW YOUR INFORMATION MAY BE USED

We may use the information collected in the following ways:

  • To operate and maintain the Website;

  • To provide information or services that you request while using the Website;

  • To create your account, identify you as a user of the Website, and customize the Website for your account;

  • To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;

  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;

  • To respond to your comments or inquiries;

  • To market products through display or affiliate advertisements;

  • To provide you with user support;

  • To track and measure advertising on the Website;

  • To protect, investigate, and deter unauthorized or illegal activity;

  • In any other way described to you at the time your information is collected;

  • For any other purpose with your consent.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

If you have an account with us or have registered to use our services, we keep your personal information for as long as you have that account. We keep your information to respond to inquiries, demonstrate completion of our services and compliance with the law.

We do not retain your personal information for longer than necessary for the reasons we have indicated in this Privacy Policy. When it is no longer needed, we will either delete or anonymize your personal data.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated or non-identifying information about our users to third parties without restriction. From time to time, we may share your information with third parties, such as:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties who we use to support the Website, which are further detailed below.

  • To our successor or buyer of the Website in the event of a merger, acquisition, sale, liquidation, bankruptcy, or other corporate event which may result in the transfer of the Website.

  • To fulfill the purpose that you provided your personal information. For example, if you subscribe to our newsletter, we will share your information with the software provider we use for our mailing list.

  • With your consent.

The Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. The Website currently uses the following third-party service providers:

  • Square – this service is used to serve our ecommerce platform. If you purchase something from the Website, your Personal Information will be shared with this Service Provider. At no time is your banking information passed back from the payment processor to the Website. We receive only information used for order fulfillment.

  • Mailerlite – this service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. EMAIL SERVICE PROVIDER’S NAME will also track information regarding your interaction with our emails, such as whether they have been opened or you have clicked on a particular link.

  • Kalix – this service is used to schedule appointments and may collect your contact information. We will store your contact information. If you choose the scheduling software to place an appointment on your calendar, it may access that software; however, the scheduling software does not pass back any information to us about your calendar.

At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we reserve the right to disclose your personal information:

  • To comply with a court order or any other legal process.

  • To enforce our terms of use and other agreements for billing or collection purposes.

  • If we believe it is necessary to protect the rights or safety of our company or third parties.

WEBSITE ANALYTICS

This Website uses Google Analytics 4 (“G4”) to analyze traffic to the Website. In order to track usage, Google uses a first-party cookie to ensure compliance with privacy regulations.

We may use data from G4 with Google Ads or Signals, which does include a cookie and may transfer your personal information to these services.

YOUR CONTRIBUTIONS TO THE WEBSITE

If you make certain types of contributions to the Website, such as leaving a comment/rating, certain information may be publicly visible.

Additionally, we may limit access to certain Website content so that it may only be accessed if you have created a user profile. In the case that such content is limited, we make no guarantees that this content will not be publicly visible in some way.

Please ensure that you do not make any contributions to the Website which may contain sensitive information or personal information that you would not wish to be accessible to the public.

YOUR CHOICES REGARDING HOW WE USE AND DISCLOSE YOUR INFORMATION

We aim to provide you with choices regarding the information you provide to us. You can control certain disclosure of information in the following ways.

Do Not Voluntarily Disclose Your Information

If you do not want to voluntarily disclose your personal information, you may elect not to disclose your information to us.

Tracking Technologies

You may adjust your browser settings to refuse all or some cookies or to alert you when cookies are being sent.

Display Advertising

We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies or provide other personal information.

To opt out of display advertising, visit http://optout.networkadvertising.org/.

Retargeting Ads

From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Pinterest, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone's past visits to the Website. This means, after visiting the Website, you may see an ad for our services. However, your personally identifiable information is not used by any remarketing service other than to present you offers from the Website. We use the following third-party service providers for remarketing:

Sponsoring Content Tracking Pixels

This Website may engage in sponsored campaigns with various influencer networks, brands, and agencies. All sponsored content is duly disclosed in accordance with the FTC's requirements. From time to time, these sponsored campaigns utilize tracking pixels (aka web beacons), which may contain cookies to collect data regarding usage and audience. This information has been collected by the sponsoring company to track the results of the campaign. No personally identifiable information collected by the Website is used in conjunction with these tracking pixels. You may turn off cookies, as stated above.

Affiliate Advertising

The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

You may refuse these cookies by adjusting your browser settings.

Newsletters

On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

You may opt-out of future newsletters at any time by clicking on the “unsubscribe” button.

Residency-Based Choices

Residents of or those domiciled in certain locations may have additional rights and choices related to their personal information. Please see the section below.

RIGHTS RELATED TO YOUR PERSONAL INFORMATION

Certain consumer privacy and data protection laws may provide residents of or those domiciled in certain jurisdictions with additional rights regarding our use of their personal information. The following sections will apply, as stated, to the residents of the particular jurisdiction.

California Privacy Rights

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act (“CPRA”), California residents have additional rights related to their data. This Privacy Policy has previously disclosed how we collect information, but California requires that we disclose additional 8 information regarding our data collection practices.

Information Collection and Sharing

The Website collects information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). The Website has collected the following categories of Personal Information from you, which are detailed below.

We may share your Personal Information by disclosing it to a third party for a business purpose. We only make these disclosures under written contracts that describe the purposes, require the recipient to keep the Personal Information confidential, and prohibit using the disclosed information for any purpose other than performing the contract. We have disclosed the information listed in the categories below for a business purpose.

We do not sell your Personal Information.

In the preceding 12 months, we have completed the activities listed below in the categories covered by CCPA and CPRA.

Identifiers:

This category includes your: real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (“IP”) address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

  1. The Website does collect information in this category.

  2. The Website collects the following information in this category for the following reasons: Collects email addresses to subscribe individuals to company’s mailing list for marketing purposes.

  3. The Website has not sold the following information in this category in the past twelve months.

  4. The Website has disclosed the following information in this category in the past twelve months for a business purpose: name & email address. The business purpose was to provide our email service provider with names of subscribers for the purpose of sending newsletters.

Personal Information as Described in California Customer Records Statute (CA Code 1798.80):

This includes your: name, signature, social security number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

  1. The Website does collect information in this category.

  2. The Website collects the following information in this category for the following reasons: Collects the name of an insurance provider to provide information to clients about payment- through insurance or patient responsibility.

  3. The Website has not sold the following information in this category in the past twelve months.

  4. The Website has not disclosed the following information in this category in the past twelve months for a business purpose.

Protected Classification Characteristics (under California or federal law).

This includes: Age (over age 40), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental health disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, or genetic information.

  1. The Website does not collect information in this category.

Commercial Information:

This includes records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  1. The Website does not collect information in this category.

Biometric Information:

This includes: an individual’s physiological, biological or behavioral characteristics, including an individual’s DNA, that can be used, singly or in combination with each other or with other identifying data, to establish individual identity.

  1. The Website does not collect information in this category.

Internet or Other Electronic Network Activity Information:

This includes, but is not limited to, browsing history, search history, and information regarding a consumer’s interaction with the Website, application, or advertisement.

  1. The Website does collect information in this category.

  2. The Website collects the following information in this category for the following reasons: Collects information about the consumer’s interaction with the website (operating system used, page visits, and page/link clicks) to better understand user’s interaction with the website for marketing purposes.

  3. The Website has not sold the following information in this category in the past twelve 10 months.

  4. The Website has not disclosed the following information in this category in the past twelve months for a business purpose.

Geolocation Data:

This includes your physical location or movements.

  1. The Website does collect information in this category.

  2. The Website collects the following information in this category for the following reasons: Collects user location (country/state) to understand where website users are coming from.

  3. The Website has not sold the following information in this category in the past twelve months.

  4. The Website has not disclosed the following information in this category in the past twelve months for a business purpose.

Audio, Electronic, Visual, Thermal, Olfactory, or Other Similar Information:

This includes audio, electronic, visual, thermal, olfactory, or similar information such as, CCTV footage, photographs, and call recordings.

  1. The Website does not collect information in this category.

Professional or Employment-related information:

This may include your current or past employment history or other information related thereto.

  1. The Website does not collect information in this category.

Education Information:

This is defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act, which includes: records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, schedule, student identification codes, student financial information, or student disciplinary records.

  1. The Website does not collect information in this category.

Inferences Drawn from Personal Information:

This includes inferences drawn from the Personal Information collected by the Website to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

  1. The Website does not collect information in this category.

Use of Your Personal Information under CCPA and CPRA

All uses of your Personal Information are provided within this Privacy Policy and are incorporated into your rights under CCPA and CPRA.

Rights related to Your Personal Information under CCPA and CPRA

CCPA and CPRA provide California residents with specific rights regarding their Personal Information. This section describes your rights and explains how to exercise those rights.

Right to Access – You have the right to request that we disclose certain information to you about the personal information we collect and how it has been used over the past 12 months. After we receive and confirm your verifiable consumer request, we will disclose the following:

  • The categories of your personal information we collected;

  • The categories of your personal information we sold;

  • The categories of any third parties to whom we have sold your personal information;

  • A list of which categories of your personal information we sold to each party; and,

  • The categories of your personal information we disclose for business purposes.

Right to Deletion – You have the right to request that we delete your personal information.

Please note that this right does not apply when we need to retain your personal information to do the following:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

  • Debug products to identify and repair errors that impair existing intended functionality.

  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.

  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

  • Comply with a legal obligation.

Right to Non-Discrimination – You have the right not to be discriminated against for exercising your rights under CCPA. In particular, we may not:

  • Deny you goods or services;

  • Charge you different prices for goods or services, whether through denying benefits or imposing penalties;

  • Provide you with a different level or quality of goods or services; or,

  • Threaten you with any of the above.

Opt-Out of Sale of Personal Information

If you would like to opt-out of the sale of your personal information, visit this page www.kellywillsnutritioncom.

How to submit a verifiable consumer request

To exercise these rights, you must submit a verifiable consumer request to us by:

  • Contacting us at admin@kellywillsnutrition.com

  • Calling us at (805) 225-4978.

Please note that only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a request on behalf of a minor child.

You may only make a request under these rights twice in a twelve-month period. Your verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information (or that it is an authorized representative acting on your behalf);

  • Describe your request with sufficient detail that allows us to properly understand and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please email admin@kellywillsnutrition.com.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding receipt of your request.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

CONTACT INFORMATION

At any time, please contact us at admin@kellywillsnutrition.com for questions related to this Privacy Policy.